BY NEUROLOGIC AIDrive-through voice
Handle noise, accents, menu rules, order confirmation, POS handoff, and a fast human fallback.
The best service agent is present at the exact moment of need.
A voice agent at the drive-through. A multilingual guide across a Thailand mall. A product concierge at a major Thailand duty-free operator. Three very different service realities, designed as operational systems rather than generic chatbots.
Three field experiences
BUILT FOR OPERATIONS01VOICE AGENT02MALL ASSISTANT03DUTY-FREE
WORKFLOW · BOUNDARY · EVIDENCE03field experiences
VOICEdrive-through agent
THmall + duty-free
THREE BUILT EXPERIENCES · CUSTOMER NAMES WITHHELD
Voice, destination, and product intelligence designed around the moment the customer needs help.
Voice + menuWayfinding + eventsCatalog + inventoryPOS + human handoff
Mall assistant
Guide visitors across stores, events, services, and wayfinding in the language they choose.
Duty-free concierge
Ground product discovery in availability, brand knowledge, traveller context, and staff escalation.
Operations layer
Give staff a governed source for policy, procedures, service standards, and live exceptions.
EVIDENCE & SCOPEClient identities and measured service outcomes are withheld until publication approval. The workflow detail reflects delivered solution patterns.